Cookie Policy

1. What is a cookie?

A cookie is a small text file a website stores in your browser. We use cookies and similar technologies (local storage, web beacons) for the purposes described below.

2. Categories we use

Strictly necessary

Required for the service to function. You cannot opt out of these without losing access to features. Includes:

• oc_session — your signed-in session, served Secure + HttpOnly + SameSite=Lax. Lifetime: up to 7 days.
• OTP and CSRF helpers used during sign-in and email-change flows. Short-lived (minutes).

Analytics (optional)

Helps us understand how the service is used. We anonymise IP addresses where supported by the analytics provider and configure cookies with SameSite=Lax and the Secure flag. Currently used:

• Google Analytics 4 — pageviews, navigation events, basic device telemetry.
• Vercel Web Vitals — Core Web Vitals (LCP, INP, CLS) for performance monitoring.

Where required by law, analytics cookies are set only after you grant consent.

Advertising (optional)

Helps us measure our ads and show them to people who have already visited our website. Currently used:

• Meta Pixel (Facebook and Instagram) — on the public pages of steadycraftsman.com: the pages you view, taps on a phone number, and clicks into an estimate or request form, together with the local territory page they happened on. It sets the _fbp cookie (up to 90 days). It does not run in signed-in areas, and we do not send it your name, phone number, email or anything you type into a form.
• Google Ads — on our local territory pages: ad-click and conversion measurement, and the website call-tracking number.

You can turn these off as described in Your privacy choices below.

Functional

Remember your interface preferences (e.g. project filter chip, last-viewed tab). These do not identify you across sites.

3. Outside provider cookies

Some pages embed scripts or iframes from outside providers that may set their own cookies or collect similar device information. This includes Google Analytics and Vercel for measurement and performance, Meta and Google Ads for advertising measurement, Jobber Client Hub for embedded estimate / work-request forms, and Google My Maps for coverage-map embeds. We do not control those outside provider cookies; refer to each provider's privacy and cookie notices for details.

4. How to control cookies

• Most browsers allow you to delete or block cookies through the settings menu. Be aware that blocking strictly-necessary cookies will break sign-in.
• You can opt out of Google Analytics by installing the official opt-out browser add-on.
• California residents may opt out of the "sale" or "sharing" of personal information at any time. Steady Craftsman does not sell personal information. Our use of the Meta Pixel and Google Ads, described above, may be treated as "sharing" for cross-context behavioural advertising under the CCPA / CPRA. You can opt out using Your privacy choices below.
• To limit how Google personalises the ads you see, use Google's My Ad Center.

5. Your privacy choices

This setting applies to the browser you are using now. It is stored on your device, so repeat it on each browser or device you use.

Checking your current choice…

6. Global Privacy Control

Steady Craftsman honours the Global Privacy Control ("GPC") signal. When your browser sends GPC, we treat it as an opt-out of "sale" and "sharing", and the Meta Pixel does not load.

7. Changes

We may update this Cookie Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

8. Contact

Questions about cookies: privacy@officeconnectsolution.com.